{"id":8145,"date":"2020-01-23T03:00:00","date_gmt":"2020-01-23T11:00:00","guid":{"rendered":"https:\/\/www.pinnaclehrs.com\/?p=8145"},"modified":"2020-11-05T16:41:40","modified_gmt":"2020-11-06T00:41:40","slug":"the-critical-role-hr-plays-in-business-success","status":"publish","type":"post","link":"https:\/\/www.pinnaclehrs.com\/the-critical-role-hr-plays-in-business-success\/","title":{"rendered":"The Critical Role\u00a0HR\u00a0Plays\u00a0in Business Success"},"content":{"rendered":"

HR plays<\/span>\u00a0an integral part of any organization. The roles of these professionals include much more than recruiting new employees; they also develop strategies geared towards productivity, training, and\u00a0<\/span>employee engagement<\/span>. For the most part<\/span>,<\/span>\u00a0a company\u2019s human resource department oversees\u00a0<\/span>and helps facilitate a large portion of\u00a0<\/span>business operations.\u00a0<\/span> <\/span><\/p>\n

HR responsibilities are\u00a0<\/span>often<\/span>\u00a0<\/span>comprised of behind-the-scenes work and are not always viewed as playing such a\u00a0<\/span>key\u00a0<\/span>role in the success of a business. Yet it<\/span>\u2019<\/span>s this department that is dedicated to finding people with the right talents, skills, values, and attitudes to get the day-to-day responsibilities taken care of. <\/span>They\u2019re responsible for ensuring that once you find the right people, they get to work in an environment that\u2019s welcoming, inspiring, and productive.<\/span>\u00a0<\/span><\/p>\n

Without HR doing this necessary legwork, how would a business exist?<\/span>Following\u00a0<\/span>are\u00a0<\/span>four<\/span>\u00a0critical<\/span>\u00a0<\/span>HR\u00a0<\/span>functions\u00a0<\/span>that contribute to business<\/span>\u2019s\u00a0<\/span>success<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Recruiting\u00a0and hiring\u00a0<\/h3>\n

Finding the right people to fulfill job responsibilities is not an easy task and companies that fail to see the complexity of the process\u00a0<\/span>often\u00a0<\/span>end up losing money.\u00a0<\/span>Hiring is a\u00a0<\/span>big project for just one\u00a0<\/span>new or replacement position. When you have ongoing hiring needs, it can be a full time job itself. <\/span>\u00a0<\/span><\/p>\n

Of course, when there\u2019s an open position, hiring managers want it filled ASAP.\u00a0<\/span>It makes sense, but it puts tremendous pressure on HR to not only get it done, but get it done well.\u00a0<\/span>It\u2019<\/span>s difficult and time consuming to sort through the applications, looking for the most talented people<\/span>\u00a0who will be competent in the job role.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

And\u00a0<\/span>when you find the people with the right skills, you have to continue sorting through\u00a0<\/span>during the\u00a0<\/span>interviews to find people who\u00a0<\/span>will be a good fit with the company culture.\u00a0<\/span>A good skill fit\u00a0<\/span>does not equate to a good culture fit. And a poor<\/span>\u00a0<\/span>match<\/span>\u00a0between<\/span>\u00a0employee\u00a0<\/span>and\u00a0<\/span>company culture<\/span>\u00a0can spell disaster. Not only will the employee not be happy, everyone around them will feel it as wel<\/span>l. One employee who doesn\u2019t fit the culture well can disrupt the whole company.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

P<\/span>oor hiring choices\u00a0<\/span>can\u00a0<\/span>result in lost revenue<\/span>\u00a0from lost productivity\u00a0<\/span>due to unnecessary distractions<\/span>, the potential loss of other employees who are negatively impacted<\/span>,\u00a0<\/span>and the expense of having to\u00a0<\/span>search again and replace the ill-fitting employee. And these\u00a0<\/span>are<\/span>\u00a0just the revenue\u00a0<\/span>issues<\/span>, not\u00a0<\/span>even <\/span>mention<\/span>ing<\/span> the<\/span>\u00a0other HR nightmares<\/span>\u00a0<\/span>(social, emotional, reputational<\/span>, legal<\/span>)\u00a0<\/span>\u00a0<\/span>that come from a bad hire<\/span>!<\/span>\u00a0<\/span><\/p>\n

All in all, there\u2019s a lot to gain and a lot to lose\u00a0<\/span>with hiring\u00a0<\/span>and it\u2019s\u00a0<\/span>in H<\/span>R\u2019s hands to make sure the process is done successfully. Whew!<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Training and\u00a0development\u00a0\u00a0<\/h3>\n

HR\u00a0<\/span>has the responsibility<\/span>\u00a0to ensure\u00a0<\/span>that employees are<\/span>\u00a0skilled<\/span>\u00a0and<\/span>\u00a0working as efficiently as possible.\u00a0<\/span>This starts from the very b<\/span>eginning\u00a0<\/span>of the new relationship\u00a0<\/span>with the onboarding process\u00a0<\/span>and continues throughout their lifecycle\u00a0<\/span>with the company.\u00a0<\/span>\u00a0<\/span><\/p>\n

Conducting ongoing\u00a0<\/span>job performance assessments<\/span>\u00a0<\/span>and identifying skill\u00a0<\/span>gaps for their teams\u00a0<\/span>is a critical role that hiring managers play<\/span>. This information then gets rolled up to HR to help find the training resources\u00a0<\/span>to raise the\u00a0<\/span>skill\u00a0<\/span>level o<\/span>f<\/span>\u00a0the team<\/span>.<\/span>\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Company\u00a0<\/span>productivity<\/span>,<\/span>\u00a0<\/span>quality standards<\/span>, and employee safety\u00a0<\/span>are <\/span>all <\/span>dependent<\/span> on keeping staff trained with the\u00a0<\/span>knowledge and skills needed to perform their roles\u00a0<\/span>at the highest level.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Employee\u00a0engagement\u00a0<\/h3>\n

One of the most common reasons for employee turnover is dissatisfaction in a job.\u00a0<\/span>So, once again, we turn to HR to help id<\/span>entify\u00a0<\/span>the issues and\u00a0<\/span>provide the solutions.\u00a0<\/span>\u00a0<\/span><\/p>\n

Employees who feel connected to the company, their supervisor, and the<\/span>ir<\/span>\u00a0teammates\u00a0<\/span>are much happ<\/span>ier\u00a0<\/span>and engaged in the work they do.\u00a0<\/span>T<\/span>he culture fit is\u00a0<\/span>back as a\u00a0<\/span>critical<\/span>\u00a0element<\/span>, and so is the fit for the job.\u00a0<\/span>Doing work they enjoy with people they enjoy makes for a happy work day.\u00a0<\/span>\u00a0<\/span><\/p>\n

Most people\u00a0<\/span>want to excel at their job<\/span>,<\/span>\u00a0and when they receive the necessary direction\u00a0<\/span>and feedbac<\/span>k about the work they\u2019re doing, they\u2019re much more likel<\/span>y<\/span>\u00a0to\u00a0<\/span>feel engaged<\/span>. It\u2019s really hard to do a job without feedback and without coaching help along the way.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\n

Supervisors may not feel comfortable giving\u00a0<\/span>this\u00a0<\/span>constructive feedback<\/span>. B<\/span>ut\u00a0<\/span>on the flip side,\u00a0<\/span>employees are\u00a0<\/span>not\u00a0<\/span>likely\u00a0<\/span>comfortable doing a job blindly and<\/span>\u00a0having to wait<\/span>\u00a0for\u00a0<\/span>an\u00a0<\/span>annual performance r<\/span>eview<\/span>\u00a0to get\u00a0<\/span>some nuggets of\u00a0<\/span>retrospective\u00a0<\/span>advice<\/span>.<\/span>\u00a0<\/span>While\u00a0<\/span>HR may part<\/span>icipate in some of these conversations<\/span>\u00a0with employees,<\/span>\u00a0most importantly, their role is to train supervisors to have these ongoing, constructive coaching\/feedback conversations<\/span>\u00a0themselves<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

As important as the\u00a0<\/span>constructive feedback<\/span>\u00a0is,<\/span>\u00a0r<\/span>ecognition\u00a0<\/span>plays<\/span>\u00a0<\/span>an <\/span>important <\/span>part<\/span> of the employee engagement equation<\/span>!\u00a0<\/span>E<\/span>mployees\u00a0<\/span>who\u00a0<\/span>receive recognition<\/span> for hard work and accomplishments<\/span>\u00a0<\/span>feel valued and are more productive<\/span>\u00a0as a result<\/span>.\u00a0<\/span>So HR to the rescue again,<\/span>\u00a0finding ways to<\/span>\u00a0<\/span>keep a pulse on the organization,\u00a0<\/span>acknowledg<\/span>e\u00a0<\/span>achievements<\/span>,<\/span>\u00a0and\u00a0<\/span>encourage<\/span>\u00a0and nurt<\/span>ure<\/span>\u00a0<\/span>a positive rapport with\u00a0<\/span>employees<\/span>.\u00a0<\/span>\u00a0<\/span><\/p>\n

Building a\u00a0positive\u00a0environment\u00a0<\/h3>\n

The work environment is critical<\/span>!<\/span>\u00a0<\/span>Not only do<\/span>es HR need to ensure they\u2019re hiring for the right cultural fit from the beginning, but they need to ensure the\u00a0<\/span>environment stays positive and productive all year round.\u00a0<\/span>\u00a0<\/span><\/p>\n

This starts from\u00a0<\/span>the very beginning<\/span>\u00a0with\u00a0<\/span>candidates and\u00a0<\/span>new hires<\/span> alike, <\/span>conve<\/span>y<\/span>ing\u00a0<\/span>the importance of contributing to a positive environment.\u00a0<\/span>The goal should be\u00a0<\/span>to create a pleasant work environment where everyone feels appreciated and works together as a team.\u00a0<\/span>\u00a0<\/span><\/p>\n

Through documentation<\/span>,\u00a0<\/span>ongoing discussion<\/span>, and even training sessions for\u00a0<\/span>\u00a0c<\/span>ompany values, ethics<\/span>,\u00a0<\/span>and policies<\/span>, HR emphasizes the\u00a0<\/span>importance of<\/span>\u00a0<\/span>having\u00a0<\/span>a\u00a0<\/span>positive,<\/span>\u00a0respectful environment<\/span>.\u00a0<\/span>Not only\u00a0<\/span>does this create a safe environment for\u00a0<\/span>the employees on the team, but\u00a0<\/span>it protects and enhances the company reputation, as well.<\/span><\/p>\n

The HR department is always developing new strategies to increase performance, find and retain great employees, keep everyone happy, and ensure the budget is\u00a0<\/span>met<\/span>.\u00a0<\/span>HR professionals\u00a0<\/span>could<\/span>\u00a0say this is only a fraction of what they do, and they\u00a0<\/span>certainly\u00a0<\/span>wouldn\u2019t be wrong<\/span>!<\/span>\u00a0<\/span><\/p>\n

HR\u00a0<\/span>is incredibly valuable to your company<\/span>\u00a0<\/span>strategy\u00a0<\/span>and\u00a0<\/span>\u00a0t<\/span>hey\u00a0<\/span>could probably use\u00a0<\/span>a little extra\u00a0<\/span>recognition an<\/span>d\u00a0<\/span>appreciation\u00a0<\/span>for the difficult work they\u2019re responsible for managing<\/span>. You never know, they might just be what<\/span>\u2019<\/span>s standing in\u00a0<\/span>between your company<\/span>\u00a0and a compliance dis<\/span>aster, or hiring debacle, or budgeting nightmare.\u00a0\u00a0<\/span>Support your HR team. Celebrate them.\u00a0<\/span>It\u2019s well deserved<\/span>!<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/p>\n

Content provided by\u00a0<\/em>Q4iNetwork<\/em><\/a>\u00a0and partners<\/em><\/span><\/p>\n

Photo by langstrup<\/a><\/span><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

HR plays\u00a0an integral part of any organization. The roles of these professionals include much more than recruiting new employees; they also develop strategies geared towards productivity, training, and\u00a0employee engagement. For the most part,\u00a0a company\u2019s human resource department oversees\u00a0and helps facilitate a large portion of\u00a0business operations.\u00a0 HR responsibilities are\u00a0often\u00a0comprised of behind-the-scenes work and are not always … Continue reading The Critical Role\u00a0HR\u00a0Plays\u00a0in Business Success<\/span><\/a><\/p>\n","protected":false},"author":310,"featured_media":8148,"comment_status":"close","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,4,3],"tags":[14,6,5],"_links":{"self":[{"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/posts\/8145"}],"collection":[{"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/users\/310"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/comments?post=8145"}],"version-history":[{"count":0,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/posts\/8145\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/media\/8148"}],"wp:attachment":[{"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/media?parent=8145"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/categories?post=8145"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pinnaclehrs.com\/wp-json\/wp\/v2\/tags?post=8145"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}